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On the first Tuesday of every month, at 11 am Eastern time, from September through May, Dr. Ross Greene and Lives in the Balance Director of Outreach Kim Hopkins cover a wide range of topics related to how we understand and treat our kids -- especially those with concerning behavior -- and the Collaborative & Proactive Solutions (CPS) model. Whether you're a parent, a grandparent, an educator, a mental health clinician, or just someone who cares about kids, you can call into the program to get your questions answered or submit them via email here. And, if you can't listen live, all the programs are archived on i-Tunes. Today's program topic: De-escalation is not crisis prevention.